It’s important that you feel comfortable working with us. We promise to always welcome your questions, collaboration, and feedback.

Frequently Asked Questions


  • Writers create something from nothing, and editors refine or revamp what you already have. However, for many projects, there is a lot of overlap. Not to mention there are many different types of writing and editing that each serve a different purpose. The type of service you need will all depend on your goals and the current state of your content and ideas. Don’t worry though, we can help you sort it all out. Contact DWC

  • Instructional design is the official term for the creation of educational or training materials. Instructional designers are creative professionals who have a combination of highly specialized skills such as writing, editing, curriculum design, and even graphic design or e-learning development. Learn more about our instructional design services.

  • For multimedia and other digital assets, we at DWC can provide the strategy, scripts, storyboards, content editing, and quality assurance/functionality review services. We would then partner with either your vendor of choice or someone from our creative network to do the filming, animation, video editing, coding, and development work. Learn more about this process.

  • No, we’re not market researchers or business strategists. Our content strategy and curriculum strategy services will, however, help you determine how content marketing campaigns and training programs can best support your overall strategy. See how we can help.

  • No, social media specialists are who you want if you want to capitalize on the latest algorithms and trends. We’d be happy to work with your social media team to create any in-depth thought leadership pieces they may need. Learn about our content marketing services.

  • Our clients are typically established companies, universities, or other organizations within a highly technical industry such as healthcare, technology and engineering, or other sciences. We’ve worked with solopreneurs and microbusinesses, to mid-sized companies, to large corporations and universities. Our clients have already identified their target audience and have at least a general market or business strategy. If this sounds like you, then let’s talk.

  • Your time is precious. We get that and will customize our process to best fit your needs. In general, we follow a highly collaborative content creation process that starts with understanding the needs of your audience and your organization and includes several opportunities for feedback and revision. If you need us to work directly with your clients, we will. If you need us to conform to a 70-page project-specific style guide, we’ll do that, too. No handholding required. See how we can help.

  • In nearly all cases, you will start by working directly with our owner and CEO, Hilary. She will put together a team of exceptional content creators, writers, editors, and more to ensure you get the best results. Meet the DWC team.

  • Due to the unique needs of each client, we will quote a rate based on the services needed, schedule, and other special requirements. Most projects include asset-based pricing, and hourly rates are reserved only for select circumstances. Our editing-only rates are based on word count and the level of editing required. We will do everything we can to find a solution that works within your desired schedule and budget. Contact us for a free quote.

Looking for Something Else?


 If you have another question, are curious how we can help your organization, or want to book a demo or strategy session, head on over to our Contact page.

We can’t wait to hear from you!